To request a repair or alteration through our app, go to the new order page by pressing place a new order at the bottom of the screen.
Next, select repairs & alterations, add a detailed request in the special instructions section and tap next to proceed with submitting your order.
We recommend putting any repair/alteration items in a separate disposal bag within your blue Tide Cleaners bag if you’re also placing an order for dry cleaning to prevent any mix-ups.
All dry-cleaning items and laundered shirts submitted for repair or alteration will be cleaned. The cost of cleaning is not included in the repair/alteration charge.